Manually Backup and Restore Database

How to manually backup and restore the database in Log360?

To backup the Log360 database,

• Start command prompt as an administrator (right-click command prompt and select Run as Administrator)
• Navigate to <Installation_Dir>\bin folder by using the cd command. By default, the path to installation directory is C:\ManageEngine\Log360.
• Now, execute the command app_ctl.bat backupDB to backup the database.
• A folder named "Backup" will be created at Log360 installation directory (By default: C:\ManageEngine\Log360) and it will contain the DB backup in compressed file format.

To restore a Log360 database

• Start command prompt as an administrator (right-click command prompt and select Run as Administrator)
• Navigate to <Installation_Dir>\bin folder by using the cd command. By default, the path to installation directory is C:\ManageEngine\Log360.
• Now, execute the command app_ctl.bat restoreDB backupzip <Installation_Dir>\Backup\<compressed_file_name>.zip to restore the database.